Improved Review System and New Customer Features
We’ve been working behind the scenes to improve how reviews work on our website, along with a few other features to make your experience better. Here’s what’s new.
Review Amendments
We understand that opinions can change over time. Maybe you’ve had more time with a product, or perhaps we helped resolve an issue that affected your initial experience. That’s why we’ve added the ability to amend your reviews.
If you’ve previously left a review, you can now update it by submitting a new review with the same email address. Your amended review will replace the original, and we’ll display an “Edited” badge so other customers know the review has been updated.
Review History
Transparency matters to us. When a review has been amended, anyone can click on the “Edited” badge to see the full history of changes. This shows both the current review and all previous versions, so you can see how a customer’s experience may have evolved over time.
Review Request Emails
We’ve introduced a new way to invite verified customers to share their experiences. After your order has been delivered, you may receive an email inviting you to leave a review for the products you purchased.
These emails are sent only to customers who have completed orders with us, and they include a convenient link that takes you directly to the product page with your email pre-filled.
Your Privacy Matters
We take your privacy seriously. Our review system was designed with security as a top priority:
- No personal data is exposed in any links or communications
- Verification steps are in place to ensure only customers who purchased a product can leave a review
- Unsubscribe links are available in every email if you’d prefer not to receive review requests
- We never share your information with third parties
You can unsubscribe from review request emails at any time, and we’ll respect that preference immediately.
Back In Stock Notifications
We’ve also added back in stock email notifications. If a product variant you’re interested in is currently out of stock, you’ll now see an option to enter your email address and be notified when it becomes available again.
This is a simple way to make sure you don’t miss out on products that sell quickly or have limited availability.
Comments, Concerns, or Questions
We’re always looking for ways to improve your experience. If you have any feedback about these new features, or if you have any questions, please don’t hesitate to Contact Us or email us at contact@debyltech.com.