Review Submission Issues Fixed

Bastian de Byl - September 13, 2023

We have discovered and fixed a problem in our report system causing reviews to not be submittable.

As of today, we have identified and corrected an issue on our review software which did not properly match Order Emails to Review Submission Emails. This should now be working for all customers who have placed an order and want to submit a review.

We do apologize for this mishap on our part and have added reporting on error/failure on our software roadmap to ensure issues such as this are caught and corrected sooner and quicker! We appreciate any and all patience of those who have attempted to submit a review and were unable to in the past; please feel free to re-submit them.


Should reviewers attempting to submit a review still experience issues then please Contact Us at the contact link above (top right) or via our email: